About Us

Divine Concepts Management is a premier healthcare consulting firm specializing in Laboratory Diagnostics, Revenue Cycle Management (RCM), and strategic healthcare service development. Led by CEO Desiree Bock, an industry expert with over 15 years of experience in laboratory compliance, operational scale-up, and healthcare service line profitability, the company has become a trusted partner for providers, laboratories, and healthcare organizations nationwide.

 

Since 2008, Desiree has helped build and manage CLIA-certified, COLA-accredited, and high-complexity laboratories, with a focus on clinical precision, regulatory integrity, and sustainable financial growth. From clinical diagnostics, molecular diagnostics, and pharmacogenomics to wound care and telehealth-integrated lab workflows, her strategic approach bridges compliance with innovation.

 

In 2015, she joined forces with Tiffany Gomez, a seasoned RCM strategist with deep expertise in medical coding, payer policy navigation, and healthcare compliance frameworks.Together, they have launched and managed many successful lab ventures and provider-based diagnostic programs, transforming billing outcomes while maintaining the highest standards in clinical governance.

 

At Divine Concepts Management, we offer hands-on, end-to-end solutions—from laboratory setup, CLIA certification, and validation protocol design, to EHR/LIS integration, billing optimization, credentialing, and business development. Our mission is to empower healthcare teams to deliver better outcomes, maximize reimbursements, and operate in full regulatory alignment.

 

Founded on the principles of trust, faith, and profitability, our mission is clear: to help clinics and laboratories thrive by establishing compliant, high-quality operations and developing profitable service lines. We specialize in delivering innovative, customized solutions designed to enhance efficiency, compliance, and success in the ever-evolving healthcare landscape. Partner with Divine Concepts Management and experience the difference expert guidance can make in elevating your clinic or laboratory’s performance.